My texts are not elaborating enough but with this article, I have been able to understand more of bureaucracy. Thank you. The article, is very value-leading and will give in-depth knowledge and understanding to its readers on how they should operate in an establishment hence, not flouting on administrative ethos of the organisation in which they work. Comment: its very helpful indeed, but my question here is what differentiate bureaucratic theory and scientific theory and their similarities.
As a lecturer of Theories of Public Administration, you summarised this theory and unpacked the principles in a very simplest manner. It is easy for me to align some of them principles to what is currently happening in our public sector.
This article has helped me a lot to understand the theory. I have been able to understand more about bureaucracy. Thank you very much. You must be logged in to post a comment. By making access to scientific knowledge simple and affordable, self-development becomes attainable for everyone, including you!
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And we use extrinsic rewards, primarily money, to try to align individuals with organizational goals. So that's a very familiar model, and it's hard for most of us to imagine an alternative. The second reason is that it works.
Bureaucracy was invented to allow us to achieve high levels of control, which you need when you are delivering complex products and services. It is also a means of coordination and a way of guaranteeing consistency in decision-making. All these things are of great value — control and coordination and consistency. So it's a struggle to understand how to achieve those through other means. The focus of my work is on how to get the blessings of bureaucracy — the control, the coordination, the consistency — without necessarily paying the costs that often come with bureaucracy, in terms of overhead and inertia, inflexibility, and so on.
The third reason that the bureaucratic model has been so persistent is that it's a giant multiplayer game in which millions of people have built their careers. They've learned how to accumulate and use bureaucratic power.
They've learned how to climb the pyramid. And many of those individuals are reluctant to see the game changed. As a game, bureaucracy often rewards behaviors that are not very helpful. It rewards people who are very good at deflecting blame. It rewards people who are good at hoarding information. It often rewards individuals who are very good at managing up, at reading their boss' moods, at understanding the prejudices of their leaders, and shaping their behaviors to fit the mood and the beliefs of the people they work for.
Globoforce: Do you think leaders would make a change knowing the cost of letting bureaucracy fester? As leaders, we pay attention to the things we can measure. It doesn't mean they're not real, it just means we don't have accounting systems that can measure them.
Think about the friction in decision-making. If a decision has to get multiple layers of approval, and that extends the time to get a decision made, there's a cost to that. If decisions get manipulated and shaped to fit the biases of leaders, that distortion has a cost.
If employees feel discouraged from taking initiative or taking small risks, that has a cost. If internal siloes make it difficult to reallocate resources around new ideas, that has a cost. The fact that many people in large organizations have inward-facing roles, that they're not really directly responsible to customers, that has a cost.
The fact that a lot of time is spent in political maneuvering, that has a cost. All those costs are invisible, in the same way a decade or two ago environmental costs were invisible. Very few companies 20 years ago measured their impact on the natural environment. Very few organizations reported on their environmental impact; now many do.
So I believe one of the first steps you have to take is get a baseline on how much this is costing you. We created something called the bureaucratic mass index, and we have used this survey inside of organizations. We also did a survey with more than 10, respondents with the Harvard Business Review. So I think you have to start to measure these things, and then measure them year by year by year.
Globoforce: How can HR leaders help their organizations move away from bureaucracy? First, I think you have to get deeply acquainted with some of the alternate models of organizing human beings at scale that are non-bureaucratic.
Think about the group of individuals around the world that's built Linux, which is now by far the world's most used software. It's at the heart of every Android mobile phone and virtually every web server.
This very complex piece of software with more than 25 million lines of code was built with nothing that looks like a formal management structure. Bureaucracy timeline in the modern times can be briefly described as below:. Early Modern Period : Early modern period is around after the middle ages and before 18th century.
The outline of events in the history of Bureaucracy in the early modern period can be elaborated as follows- Not Present. A softUsvista venture! Other Governments -. Federal Monarchy. Corporate republic. Band society. History of Bureaucracy. If you are going to sin, sin against God, not the bureaucracy.
God will forgive you but the bureaucracy won't. Bureaucracy Origin Bureaucracy origin dates back to around 4th century BC. Other Governments » More. More More Other Governme Bureaucracy History The description of any type of government is incomplete without knowing its origin and roots. Compare Other Governments » More.
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